A cloud phone platform with AI that transcribes conversations, summarizes outcomes, and turns voice into a system of record. Carrier-grade. U.S.-built. Delivered by Centuric.
Every call is captured, transcribed, summarized, and made searchable. Your team stops taking notes. Your business stops losing context. Compliance, coaching, and customer intelligence come for free.
Captions appear in real time during the call. Searchable, timestamped, and saved the moment you hang up. No third-party recorder required.
When the call ends, the AI delivers a clean summary with topics covered, decisions made, and action items. Drop it into the CRM. Done.
Spot frustration, churn risk, or escalation language as it happens. Coach in the moment. Review patterns across thousands of calls.
Surface every call that mentioned a contract, a competitor, a refund request, or a specific product. Search your phone calls like a database.
Every voicemail arrives as readable text in your inbox. Skim, search, share, forward. The voicemail box becomes a real workflow tool.
The AI drafts the post-call note, tags the right disposition, and queues the follow-up. Your agents focus on the next customer, not the form.
Porting is the slow part, and we run it. The rest is faster than you expect.
Keep the numbers your customers already dial. Centuric runs the port, manages the carriers, and tests every line before cutover.
Desk phones, mobile apps, desktop softphone, or calling inside Microsoft Teams. Your team uses what they already know.
Transcription, summaries, sentiment, and analytics light up from day one. No model training, no procurement cycle, no extra vendor.
Any business with a phone benefits. These four feel it within the first week.
Transcripts and AI-generated summaries become part of the matter file. Searchable across clients, dates, and topics. Stop billing time for note-taking.
Secure call handling with retention controls and access logging. Encrypted at rest and in transit. Built on infrastructure your compliance officer can sign off on.
Client commitments, deadlines, and follow-ups captured automatically. The post-call summary lands in the CRM before the next call connects.
Sentiment-aware quality monitoring across one hundred percent of calls, not the three percent your QA team can review manually. Spot trends. Train the floor.
The AI gets the spotlight. The rest of the platform is the reason it works.
Voice, video, SMS, fax, contact center, and Teams integration on a geo-redundant U.S. network with four points of presence. Compliant by design.
Four bundles, per user per month. No long contracts to start. AI capability scales with the tier. Talk to us about volume and multi-year discounts.
Dedicated onboarding and proactive support, available with any plan. Match the tier to your environment.
Beyond standard onboarding. Dedicated proactive support that monitors your environment, handles moves and changes, and escalates issues before they hit your users. Tier matches your bundle.
One-time deployment service. Centuric handles the entire stand-up: number porting, hardware configuration, user provisioning, training, and go-live support. You focus on running your business.
MyCallPath.ai is delivered by Centuric, a Florida-based MSP and MSSP with twenty-five years of experience running mission-critical systems for small businesses, professional services, and Defense Industrial Base clients.
We hold a CMMC Level 2 certification. We treat your phone system like the security-sensitive workload it actually is. One vendor for voice, mobility, cloud, and security. One number to call when something matters.
Fifteen minutes. We'll show you the platform, walk through the AI on a live call, and quote what it costs for your team.
A few quick details and we'll call you back within one business day to walk through the platform, port your numbers, and confirm pricing for your team.
Your request is in. We'll reach out within one business day to walk through the platform and answer any questions.