Every call,
understood.
An AI-powered cloud business phone system that transcribes conversations, summarizes outcomes, and turns voice into a system of record. Carrier-grade VoIP. U.S.-built. Delivered by Centuric.
Voice becomes a system of record.
Every call is captured, transcribed, summarized, and made searchable. Your team stops taking notes. Your business stops losing context. Compliance, coaching, and customer intelligence come for free.
Live transcription
Captions appear in real time during the call. Searchable, timestamped, and saved the moment you hang up. No third-party recorder required.
Automatic call summaries
When the call ends, the AI delivers a clean summary with topics covered, decisions made, and action items. Drop it into the CRM. Done.
Sentiment analysis
Spot frustration, churn risk, or escalation language as it happens. Coach in the moment. Review patterns across thousands of calls.
Topic detection
Surface every call that mentioned a contract, a competitor, a refund request, or a specific product. Search your phone calls like a database.
Voicemail to text
Every voicemail arrives as readable text in your inbox. Skim, search, share, forward. The voicemail box becomes a real workflow tool.
Smart wrap-up
The AI drafts the post-call note, tags the right disposition, and queues the follow-up. Your agents focus on the next customer, not the form.
Three steps. Two weeks.
Porting is the slow part, and we run it. The rest is faster than you expect.
Bring your numbers.
Keep the numbers your customers already dial. Centuric runs the port, manages the carriers, and tests every line before cutover.
Pick your endpoints.
Desk phones, mobile apps, desktop softphone, or calling inside Microsoft Teams. Your team uses what they already know.
Turn on the AI.
Transcription, summaries, sentiment, and analytics light up from day one. No model training, no procurement cycle, no extra vendor.
Where it pays off first.
Any business with a phone benefits. These four feel it within the first week.
Document every conversation.
Transcripts and AI-generated summaries become part of the matter file. Searchable across clients, dates, and topics. Stop billing time for note-taking.
HIPAA-ready voice.
Secure call handling with retention controls and access logging. Encrypted at rest and in transit. Built on infrastructure your compliance officer can sign off on.
Never lose the scope.
Client commitments, deadlines, and follow-ups captured automatically. The post-call summary lands in the CRM before the next call connects.
Coaching at scale.
Sentiment-aware quality monitoring across one hundred percent of calls, not the three percent your QA team can review manually. Spot trends. Train the floor.
A complete unified communications platform.
The AI gets the spotlight. The rest of the platform is the reason it works.
Voice, video, SMS, fax, contact center, and Teams integration on a geo-redundant U.S. network with four points of presence. Compliant by design.
- Desk phones
- Mobile apps
- Desktop softphone
- Microsoft Teams calling
- Business SMS
- Virtual fax
- Contact center
- Voice APIs
- CRM integrations
- 10DLC compliant
- Kari's Law & Ray Baum
- SD-WAN ready
Pick the plan that fits.
Four bundles, per user per month. No long contracts to start. AI capability scales with the tier. Talk to us about volume and multi-year discounts.
- Unlimited US & Canada calling
- Direct phone number, E911, caller ID
- Voicemail with email delivery
- Call transfer, waiting, three-way
- Mobile and desktop apps
- 411 directory listing
- Basic email support
- Onboarding voice support
- AI voice transcription
- AI message translation
- Business SMS & MMS
- Virtual meetings
- Mobile Plus (presence, chat)
- Everything in Basic
- Call recording
- Microsoft Teams calling
- eFax
- Call center seat capability
- Everything in Premium
- AI Conversation Intelligence
- Sentiment, topics, summaries
- Enhanced recording with analytics
- Real-time supervisor tools
- Full call center seat
- Everything in Advanced
White Glove options.
Dedicated onboarding and proactive support, available with any plan. Match the tier to your environment.
White Glove Support
Proactive care, not reactive tickets. A dedicated team monitors your environment, handles moves and changes, and escalates issues before they reach your users.
- Basic plan $3/USER/MO
- Premium plan $5/USER/MO
- Advanced plan $8/USER/MO
- Call Center plan $15/USER/MO
White Glove Onboarding
One-time deployment service. Centuric handles the entire stand-up: number porting, hardware configuration, user provisioning, training, and go-live support. You focus on running your business.
- Basic plan Starting at$100ONE-TIME
- Premium plan Starting at$250ONE-TIME
- Advanced plan Starting at$500ONE-TIME
- Call Center plan Starting at$750ONE-TIME
Voice is critical infrastructure. Treat it that way.
MyCallPath.ai is delivered by Centuric, a Florida-based MSP and MSSP with twenty-five years of experience running mission-critical systems for small businesses, professional services, and Defense Industrial Base clients.
We hold a CMMC Level 2 certification. We treat your phone system like the security-sensitive workload it actually is. One vendor for voice, mobility, cloud, and security. One number to call when something matters.
Let's see what your
phones know.
Fifteen minutes. We'll show you the platform, walk through the AI on a live call, and quote what it costs for your team.